About Reliable

A Leader in the Fire Protection Industry

Reliable Automatic Sprinkler Co., Inc. is a global manufacturer and distributor of fire protection products. Reliable manufactures the highest quality and most innovative fire sprinklers, valves and special systems on the market; distributes a full line of best in class system components; and backs it up with premier customer service. Reliable’s corporate headquarters is located in Elmsford, NY; manufacturing plant in Liberty, SC, and regional sales and distribution centers throughout the US and across the world.

The Mission

To serve as a fire protection leader by (i) manufacturing the highest quality sprinklers and valves (ii) producing and distributing a complete line of system components (iii) providing innovative solutions (iv) delivering the highest level of customer service and (v) teaming with customers as valuable strategic partners; while upholding the Fee Family ownership-management commitment of supporting the fire protection industry, associations and Reliable family of employees since 1920.

The Future

Reliable recently completed its “Project Growth” initiative by adding 150,000 square feet to its state-of-the-art manufacturing facility and bringing its total footprint to 467,000 square feet.  The initiative included further investment in advanced automation and robotic equipment that deliver both the capacity and production efficiency to fuel Reliable’s ability to cost-effectively manufacture the highest quality product, support customer demand and drive innovation.  “Project Growth” will continue into the future and represents an investment in Reliable, the Fire Protection Industry, and most importantly, Reliable’s ability to provide customers with the highest quality products, service and support for the next 100 years.

Commitment to the Fire Protection Industry

Reliable has always been an industry-minded company. Past President Frank J. Fee, Jr., attained many notable positions in the fire protection community, including Chairman of the National Fire Protection Association and Chairman of the National Automatic Sprinkler and Fire Control Association.

Frank J. Fee III, Reliable’s Chairman, has served on the National Fire Protection Association’s International Advisory Board. He was past Chairman of the Board and Director of the National Fire Sprinkler Association and held several Board positions including Treasurer, Secretary, and Director of the National Fire Protection Association. Frank has been the recipient of AFSA’s “Henry S. Parmelee Award” (1990), NFSA’s “Golden Sprinkler Award” (1998), NFPA’s “Distinguished Service Award” (1998), and recently elected to the NFSA’s Hall of Fame (2018), in recognition of his outstanding contributions to the fire sprinkler industry.

Kevin T. Fee, Reliable’s President and Board Member, is currently serving on the Board of Directors of the National Fire Sprinkler Association and has recently completed a term as Treasurer (2008 – 2012). Kevin has been the recipient of NFSA’s “Golden Sprinkler Award” (2008).  He was Vice Chairman (1986 – 1990) and Chairman (1990 – 1994). Kevin has been a Board member since 1981 and with over 30 years is the longest tenured Board member in the history of NFSA. Kevin was a founding member of the International Fire Sprinkler Association and served as its first Chairman (2000 – 2003) and is presently a Board member. Kevin was also past Chairman of the American Fire Sprinkler Association’s Manufacturer and Supplier Council and is a member of the National Fire Protection Association.

Michael R. Fee served on the American Fire Sprinkler Association’s Manufacturer and Supplier Council, Legislative Committee, and Membership Committee. For many years, Michael was on the Membership Committee and helped establish the local chapter development programs. Michael has been Chairman (2000-2004) and Vice Chairman (1998-2000) of AFSA’s Manufacturer and Supplier Council.

Kevin T. Fee, Jr., Reliable’s Vice President of Sales, Americas, is currently serving on the National Fire Sprinkler Association’s Future Leadership Committee.

Reliable is proud to be ISO9001 Certified.
 

A Family Owned Business for Over 100 Years

Frank J Fee outside store
Our Beginnings
Frank J. Fee
Frank J. Fee
Frank J. Fee Jr
Frank J. Fee Jr.
Frank J. Fee III
Frank J. Fee III
Chairman of the Board
Kevin T. Fee
Kevin T. Fee
President
Michael R. Fee
Special Advisor
to the President
Kevin T. Fee Jr.
Vice President,
Sales, Americas
Frank J. Fee IV
Vice President,
Marketing & Bus. Dev.

Our Business Philosophy

Reliable’s primary mission is to be the leading worldwide manufacturer and distributor of fire sprinkler products and related system component devices. In pursuing this mission successfully, the Company will be able to provide meaningful jobs for our employees in a good and safe working environment, with competitive wages and benefits, and opportunities for advancement.

Reliable is proud that many of our employees have long service records and that a number of our customers have been with Reliable for many years. The cornerstones of this success have been quality, product development, customer service, and promoting the growth of the sprinkler industry through involvement in our industry trade associations. Private ownership strives to create a family atmosphere and a professional environment in all of its business practices.

Recognizing the vital role that Reliable’s products play in protecting society from the devastation of fire, Reliable demands the highest quality in the design and manufacture of our products and the system component products that we distribute. All of our employees are encouraged to offer observations and suggestions on ways that we can continuously improve the quality of our operations.

In the highly competitive sprinkler industry, customer service is the characteristic that earns customer loyalty. Reliable seeks to provide not only quality products at competitive prices but also the very best in customer service to our customers.

Success carries with it an obligation to give something back. With this sense of responsibility, the Company devotes time and effort to enhance the image and future growth of the sprinkler industry through extensive volunteer work with such organizations as the National Fire Protection Association (NFPA), the National Fire Sprinkler Association (NFSA), the American Fire Sprinkler Association (AFSA), the Canadian Automatic Sprinkler Association (CASA), and the International Fire Sprinkler Association (IFSA).

Reliable seeks to maintain its private family-owned and controlled status. Further, it intends family ownership to be involved in daily management so that a family atmosphere can continue even as the Company pursues growth.

Integrity, honesty, and professionalism are of great significance in the way Reliable conducts its business affairs. We expect all employees, not just management, to meet the highest ethical standards in carrying out individual job responsibilities.

Reliable’s reputation as an industry leader is a tribute to the employees of the Company, past, and present, who have worked conscientiously to manufacture the best in automatic fire sprinkler equipment. Our success will continue by everyone working together, as a team, in a cooperative spirit to provide the Company’s customers with the ultimate in products and services.

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